Is this a one-time service or ongoing support?

Most families start with a one-time recovery session to fix an immediate problem. Ongoing support is optional and only discussed if it genuinely makes sense.

Do I need to commit to anything long term?

No. One-time sessions are fixed-fee with no obligation to continue.

Do you work with parents remotely?

Yes. Most issues are resolved through nationwide online support. Limited in-person help is available in select New Jersey locations.

Senior Technology Support for Parents | Trusted Help for Adult Children

How Can I Help?

Something just broke A one-time recovery session to fix an urgent problem.

Ongoing peace of mind Optional continued support to prevent repeat issues.

Not sure Start with a conversation and we’ll figure it out together.

You’ll work directly with me — Greg Whalen. I’ve been providing calm, patient technology support for seniors for over 10 years, helping families resolve stressful tech problems with clarity and care.

Support is available nationwide through secure online sessions. Limited in-person help is available in Rumson, Red Bank, Little Silver, Fair Haven, and Monmouth Beach, New Jersey.

Most families begin with a focused 90-minute recovery session to resolve what’s broken right now. Ongoing support is optional and only discussed if it genuinely benefits your family.

Looking for ongoing peace of mind instead? View support options →

Why Families Start Here

You work with one calm, consistent person — not a rotating help desk.
The focus is resolution first, not selling a subscription.
Explanations are paced for seniors, not rushed or technical.
Ongoing support is always optional.

Calm help when your parent’s tech stops working.

How Can I Help?

Why Families Start Here