Over a decade of calm, consistent, in-home technology help for seniors and families across Monmouth County — always delivered personally by Greg.
About Greg Whalen
Greg Whalen has been making house calls for technology problems since 2014 — long before "tech support" became a phone tree or a chatbot.
He founded Senior Technology Support after recognizing a gap that most IT services overlook: older adults don't just need fixes. They need someone patient, consistent, and trustworthy who shows up, speaks plainly, and actually follows through.
Over the past decade, Greg has worked with hundreds of seniors and families across Monmouth County — helping people stay connected, stay secure, and stop dreading their devices.
Trusted by estate attorneys, financial advisors, and senior-living professionals when technology requires careful, personal attention.
"Greg helped our family stabilize all our accounts and devices. His structured approach gave us real peace of mind — I can't imagine managing our household technology without him."
— The Jacobs Family · Rumson, NJ
Who Greg Helps
Whether you're the one struggling with technology — or the one trying to help from a distance — Greg understands both sides of that conversation.
If technology has started to feel like more trouble than it's worth, you're not alone — and you don't have to figure it out by yourself.
Greg works at your pace, explains things in plain language, and never makes you feel rushed or embarrassed for asking. No jargon. No judgment.
Most clients say the biggest relief isn't the fix itself. It's finally having one person who knows their setup, remembers their history, and picks up the phone.
If you're managing technology for a parent from a distance — fielding the calls, worrying about scams, not sure what's actually going on with their devices — Greg can help.
He communicates clearly with families, keeps things organized, and makes sure nothing falls through the cracks between your visits.
Many families describe the service not simply as "tech support," but as reassurance — knowing there's a consistent professional who understands their parent's digital environment.
Professional Focus
Every service is delivered in your home, by Greg. No subcontractors, no call centers, no strangers at the door.
iPhone, iPad, Mac, Windows, Wi-Fi, printers, and everyday device reliability — kept working the way they should.
Rapid stabilization after suspicious calls, pop-ups, or locked accounts — handled calmly without further risk.
Structured account management to reduce confusion, prevent lockouts, and keep everything clearly documented.
Continuity-based support that prevents recurring issues — instead of reacting to the same problems every few months.
Clear communication with adult children and family members who want to stay informed without becoming the IT department.
End-of-life digital planning — accounts, devices, and credentials organized so families aren't left in the dark. Learn more →
Approach
Technology today connects directly to banking, healthcare portals, personal communications, and identity. For many older adults, small problems can create significant stress.
Greg's approach is structured and unhurried. Sessions move at a comfortable pace, explanations stay in plain English, and privacy around accounts and personal data is always respected.
After ten-plus years in this work, he's learned that the technology is rarely the real issue. What people need is someone they can trust with the parts of their life that now run through a screen.
Fully background-checked for your peace of mind.
No subcontractors. The same person every visit — someone your family already knows.
Clear boundaries around device access, accounts, and personal data. Reviewed in writing.
A decade of trust, reflected by the families who've recommended this service to others.
Get Started
Schedule a private in-home visit. Calm, structured support — delivered personally by Greg Whalen throughout Monmouth County.
Call Greg directly
732-858-1546 gregwhaleman@mac.com
Based in Red Bank, NJ
Serving all of Monmouth County
seniortechnologytraining.com